We all know what’s going on: every brand out there is working on customer retention and it’s much cheaper for them to give us a free cup of coffee once in a while than to keep advertising to new customers. For the most part we’re fine with this, we will bite as long as the economics make sense. But there’s hardly any loyalty created.
Now that we have set up the basis for a distributed organization, it’s time to get to work!
If you are operating a retail store or a coffee shop (or several) in a bigger city, what can you do to build your business through your already loyal customers?
Recently, Clutch released its annual report of Top B2B Service Providers, and we’re proud to announce that they have ranked us as a top developer for the state of Washington.
The single biggest problem in communication is the illusion that it has taken place, Shaw once said. Want to know if you are under a delusion? Read our advice on building effective communication in distributed teams.
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